Privacy Policy

At Look n Look, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (the "Service").

By using Look n Look, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use our Service.

1. Information We Collect

1.1 Information You Provide Directly

When you create an account or use the Service, we may collect:

• Account Information: Your name, email address, and profile picture obtained through your Google or Facebook social login.
• User Content: Videos, images, audio, captions, comments, and other content you create, upload, or share through the Service.
• Communications: Information you provide when you contact us for support or feedback.

1.2 Information Collected Automatically

When you use the Service, we automatically collect:

• Location Data: Your device's precise geographic location (latitude and longitude) to provide location-based video feeds. This is a core feature of the app and is essential for the Service to function.
• Device Information: Device type, operating system, unique device identifiers, device model, and mobile network information.
• Usage Data: Information about how you interact with the Service, including pages viewed, videos watched, features used, time and date of interactions, and session duration.
• Log Data: IP address, browser type, access times, and referring URLs.
• Camera and Microphone Data: When you grant permission, we access your device's camera and microphone to enable video recording within the app.

1.3 Information from Third Parties

When you sign in using a social login provider, we receive information from that provider:

• Google Sign-In: Name, email address, profile picture, and unique Google account identifier.
• Facebook Login: Name, email address, profile picture, and unique Facebook account identifier.

We only request the minimum information necessary to create and manage your account.

2. How We Use Your Information

We use the information we collect to:

• Provide and Operate the Service: Deliver location-based video feeds, enable video recording and editing, and manage your account.
• Personalize Your Experience: Curate content based on your location and viewing preferences.
• Improve the Service: Analyze usage patterns to enhance app features, performance, and user experience.
• Display Advertisements: Show relevant banner advertisements within the app, including in the top navigation area.
• Communicate with You: Send important updates about the Service, respond to your inquiries, and provide customer support.
• Ensure Safety and Security: Detect, investigate, and prevent fraudulent activity, abuse, and violations of our Terms and Conditions.
• Legal Compliance: Comply with legal obligations and enforce our Terms.

3. How We Share Your Information

We do not sell your personal information to third parties. We may share your information in the following circumstances:

3.1 Public Content

Videos and content you share on Look n Look are public by default and can be viewed by other users. The approximate location tag associated with your content is also visible to other users.

3.2 Service Providers

We may share information with trusted third-party service providers who assist us in operating the Service, including:

• Cloud hosting and storage providers.
• Analytics service providers.
• Advertising networks and partners.
• Authentication service providers (Google, Facebook).

These service providers are bound by contractual obligations to keep your information confidential and use it only for the purposes for which we disclose it to them.

3.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid legal requests, such as a court order, subpoena, or government investigation.

3.4 Business Transfers

If Look n Look is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership.

4. Advertising

Look n Look displays advertisements to support the free operation of the Service. Our advertising practices include:

• A banner advertisement displayed at the top of the app in the navigation bar area.
• We work with third-party advertising partners who may use cookies and similar technologies to serve ads relevant to your interests.
• Advertising partners may collect certain device and usage data to provide targeted advertisements.

You can opt out of personalized advertising through your device settings:

• Android: Settings > Google > Ads > Opt out of Ads Personalization.
• iOS: Settings > Privacy > Apple Advertising > Turn off Personalized Ads.

5. Data Storage and Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest.
• Regular security audits and vulnerability assessments.
• Access controls limiting employee access to personal data.
• Secure cloud infrastructure with industry-standard protections.

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you the Service. Specifically:

• Account data: Retained until you request account deletion.
• User Content: Retained until you delete the content or your account.
• Usage and log data: Retained for up to 24 months for analytics and improvement purposes.
• Location data: Processed in real-time for feed generation; historical location data is not stored beyond what is needed for content tagging.

After account deletion, we will remove your personal data within 30 working days, except where retention is required by law.

7. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete personal information.
• Deletion: Request deletion of your personal data. See our Delete Account page for instructions.
• Portability: Request a copy of your data in a structured, machine-readable format.
• Objection: Object to the processing of your personal information in certain circumstances.
• Withdraw Consent: Withdraw your consent at any time where we rely on consent to process your data.

To exercise any of these rights, please contact us at indiansparrow222@gmail.com.

8. Children's Privacy

Look n Look is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that we have inadvertently collected information from a child under 13, we will take steps to delete it promptly.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us at indiansparrow222@gmail.com.

9. Third-Party Links and Services

The Service may contain links to third-party websites, services, or advertisements. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you interact with.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using the Service, you consent to the transfer of your information to these countries.

We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We will provide notice through the app or via email for significant changes. Your continued use of the Service after any modifications indicates your acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: